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Where do I go for technical difficulties on the site?
shartiar Offline
#1 Posted : Tuesday, 27 December 2011 1:52:42 PM(UTC)


Rank: Hatchling

Posts: 250

I am having trouble uploading a new avatar. Every time I try to, it brings up my old avatar, even though I am clicking on the right one in my Pictures folder on my computer. I have tried closing the browser and signing out then back in...

I wasn't sure where to put this, but I thought it would be in the right place here...
~Sharna~

Raff Offline
#2 Posted : Tuesday, 27 December 2011 2:22:41 PM(UTC)


Rank: Queen of the Quackery

Posts: 3,315
Location: Western Australia

I remember having the same problem a while ago now when I changed from a pic of me to a u/s pic of this bub... but then next time I logged on my avatar was changed to the new one... maybe it takes a few hours to take effect?

♥ SAHM Mummy (28) ♥ FIFO Daddy (38) ♥



PreeceJ&M Offline
#3 Posted : Tuesday, 27 December 2011 3:23:37 PM(UTC)

Rank: Moderator

Posts: 17,964
Location: Morley, WA

maybe try signing out and back in?

<3 Casey <3 Offline
#4 Posted : Tuesday, 27 December 2011 8:51:40 PM(UTC)


Rank: Lady of the Lake

Posts: 1,736
Location: Victa, SA

Woot I wasn't the only one!! When I changed it to the one I have now it wouldn't change and then I logged in the next day and it was the new pic! ThumpUp

No idea why but it took its time lol
DP 25 & Me 24= DS




In the arms of Angels & forever in our hearts: 7th Feb 2011 (5wks 6days) & 25th May 2011 (6wks 2days)
Raff Offline
#5 Posted : Tuesday, 27 December 2011 9:27:48 PM(UTC)


Rank: Queen of the Quackery

Posts: 3,315
Location: Western Australia

<3 Casey <3 wrote:
Woot I wasn't the only one!! When I changed it to the one I have now it wouldn't change and then I logged in the next day and it was the new pic! ThumpUp

No idea why but it took its time lol


Yeah that's what happened to me!

Shartiar I hope your avatar changes overnight for you!
♥ SAHM Mummy (28) ♥ FIFO Daddy (38) ♥



shartiar Offline
#6 Posted : Wednesday, 28 December 2011 6:51:29 AM(UTC)


Rank: Hatchling

Posts: 250

Thanks I will have to try again later as I have cleared the avatar that was up lol Smile
~Sharna~

~tara~ Offline
#7 Posted : Thursday, 29 December 2011 2:35:08 PM(UTC)

Rank: Moderator

Posts: 10,283
Location: Innaloo, WA

You can email the pic to me if you like and I can try doing it for you? Or post it to me in a PM?
Mama to 3 gorgeous boys

Cole ~ 18 May, 2007
Cooper ~ 17 August, 2009
Hudson ~ 25 February, 2011
shartiar Offline
#8 Posted : Thursday, 12 January 2012 1:34:07 PM(UTC)


Rank: Hatchling

Posts: 250

~tara~ - Sorry it took so long to get back to you. I got the avatar working just today. Thank you for your help though Smile
~Sharna~

~tara~ Offline
#9 Posted : Thursday, 12 January 2012 4:22:34 PM(UTC)

Rank: Moderator

Posts: 10,283
Location: Innaloo, WA

No worries! Glad it worked for you :)
Mama to 3 gorgeous boys

Cole ~ 18 May, 2007
Cooper ~ 17 August, 2009
Hudson ~ 25 February, 2011
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